CECO Environmental is a global leader in providing sustainable solutions for industrial air, water, and energy transition. Since 1966, we’ve been addressing the world’s most pressing environmental challenges. Our mission is to protect people, the environment, and industrial equipment, making a tangible impact across industries like renewable energy, semiconductor manufacturing, power generation, and water treatment. As a purpose-driven company, we foster a culture of innovation, collaboration, and integrity, ensuring that every project we undertake creates lasting positive change. At CECO, you’ll be part of a growing, dynamic team committed to a cleaner, safer, and more sustainable future. 

As part of the CECO Environmental family of brands, Compass Water Solutions plays a critical role in delivering specialized water solutions that protect both people and the environment. By joining our team, you’ll contribute to our shared mission of protecting global industrial operations and shaping the future of environmental stewardship. 

Provide technical support for CWS products by performing RO (Reverse Osmosis), instrumentation and controls design, document and drawing generation, PLC and HMI program, troubleshooting, testing and Quality activities. 

Your Responsibilities Will Be: 

• Provides technical support and solutions to the sales team and customers from pre-sale strategy through client implementation and installation.
• Maintains extensive knowledge of complex aspects of products and systems.
• Analyzes customer requirements and illustrates how company solutions can provide value and support their organization.
• Works in partnership with the supply chain and sales team to confirm costs, strategize sales approaches, and ensure attainment of sales quotas. 
• Prepares proposals and technical responses to RFI and RFPs.
• Understands specific client systems and equipment requirements in order to identify additional sales opportunities to provide to the sales team.
• Recommends modifications to standard products to meet individual customer requirements, within practical company and economic limitations.

• Provides written/verbal quotations and performs necessary follow-up in accordance with enterprise resource planning (ERP) and company price lists, electronic quote tool, and contractual discount schedules.

• May perform costing analysis on product line items versus published pricing to arrive at gross margin calculation for review and approval by Applications and Sales Managers.
• May coordinate customer delivery requirements with the Production Department and configure technical solutions for customers to ensure successful customer integration. 
• Anticipates and answers client/sales questions on product functionality/usage, application inquiries, and appropriate product recommendation in a timely manner.
• Assists customers with troubleshooting problems, handles customer complaints, and solves problems in a prompt, professional manner; may be involved in investigating and reporting on warranty claims and return goods authorization (RGA) process.
• Collaborates and transfers technical knowledge with sales staff, trainers, and product support.
• Provides feedback to development, marketing literature, website development, and other system tools to boost productivity and as needed to increase sales of the Division’s products.
• Provides consultation or demonstrations remotely from the office, possibly onsite at trade shows, or by visiting at client site for sales or service-related activities.

Performs other duties of a similar nature and level as assigned.

Required Qualifications: 

• Requires a bachelor's degree (or international equivalent).
• Requires 5+ years of relevant experience in the water/wastewater industry
• Career-development professional within the field.
• Requires moderate skill set and proficiency in discipline.
• Conducts work assignments of increasing complexity, under moderate supervision with some latitude for independent judgment.
• Knowledge and experience with filtration and separation equipment is a strong advantage.

Travel Requirements (Requirement): Some travel required

ADA Requirements:

• Typing, sitting, standing, walking.
• Office environment; constant mental and/or visual attention; the flow of work requires focused, detailed attention while working at a computer monitor.
• The job is typically performed under comfortable working conditions.
• Compliance with company attendance standard. Work hours may vary during peak production cycles.

Office Positions - This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. This job is located in a manufacturing facility where you are exposed to extreme temperatures and loud noises.

ABOUT US 

CECO’s Commitment to Our People 

At CECO, our people are at the center of everything we do. Whether you’re a professional looking for a career change, an undergraduate student exploring opportunities, or a recent graduate with an advanced degree, you’ll find your chance to make a difference with CECO. 

ABOUT CECO 

CECO Environmental is a leading environmentally focused, diversified industrial company whose solutions protect people, the environment, and industrial equipment across the globe, serving a broad landscape of industrial air, industrial water and energy transition markets. 

We serve these markets and our global customers through our key business segments: Engineered Systems and Industrial Process Solutions. Learn more about CECO by visiting About Us. 

Equal Opportunity Employer 

CECO is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment. 

Accessibility Assistance or Accommodation 

If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: hr@OneCeco.com.